So, what does it mean to 'Manage the Wallet'?
If the setting to manage the wallet is enabled, the Campaign Manager will be able to add additional payment methods for the entire account, and will also have the ability to use any funding methods associated with the account (i.e. bank accounts, credit cards, etc that were previously added by the Account's Admin level users).
If this setting has been disabled, the Campaign Manager will only be able to utilize the available balance in the account wallet. When pre-paid account funds are exhausted, Campaign Managers can request new funds from the Admin, but they can't process payments on their own.
If you would like to enable this setting for an existing user, simply navigate to your Team Management settings from the left sidebar, and click the three dots next to the users name that you wish to edit. Then click 'Edit' and adjust the User Level settings as shown here (Note: Only an Admin level user can make these changes):
Users with the 'Campaign Manager' permission level can optionally 'manage the wallet' for the account, at the Account Administrator's discretion. To learn more about permission levels and how to enable this setting, click here: What permission levels can I assign to my team members?
Have more questions about your wallet? Check out these additional help docs:
Still need help with billing related issues? Contact our Billing Support team at billingsupport@turnitbluedigital.com and we'll be happy to assist!